Help! You calculated my score incorrectly!

Before you dash off an angry email to the Pick6 administrator, please check to make sure there really is a problem. By far the majority of the complaints I receive are caused by one of the following problems:

Late Picks. Picks are due in by 6:00am, race local time, on the first day of practice. Picks that are not received by that deadline may be rejected (and will, even if accepted, be flagged as late). A late pick that attempts to change an existing pick will not be scored. You will still receive the confirmation email saying your pick has been entered, but it will not be used. A late pick, when there is no other pick already made, may be accepted, at the discretion of the Pick6 administrator. All late picks are subject to review, and may be disallowed at a later date. Don't risk having a pick rejected - submit your pick before the deadline.

Post-Race Changes. As we saw at the recent Australian Grand Prix, sometimes the race results change after the chequered flag waves. If you think you are not getting the right number of points, check to see if the official race finishing order is really what you think it is.

The first thing to do, if you think you have been given an incorrect score, is to check for either of these conditions. You can do this by clicking on the Query link in the main Pick6 page Results section, and supplying your username. This will take you to a page that shows your score for the race. There is also a button marked "Review Your Pick". Clicking on this button will take you to a page that has details of any pick or picks that you made (including late picks), the results of the race, and how your score was calculated. Check this page carefully - this usually explains any discrepancy between what you thought you should have scored and the actual score.
If you still believe that your score has been calculated incorrectly, please include a copy of the pick confirmation email in your mail to the Pick6 adminstrator.



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